Personal care providers in Mackay, Queensland
Personal care in Mackay supports people with daily personal activities such as showering, dressing, and mobility. At the 2021 Census, Mackay had a population of 4026 and 213 people reported needing help with core activities. Personal care providers in Mackay offer a range of supports, and some also serve nearby areas like North Mackay and Andergrove. Understanding what is available locally can help you compare options and make informed choices. This page outlines who lists personal care in Mackay and what you might consider when searching for a provider.
This page lists personal care providers and register listings covering Mackay, QLD — 57 organisations on the public NDIS and My Aged Care registers list personal care among their supports for this area. Providers set their own supports, service areas and availability, and confirm their capacity each week. Before you engage a provider, confirm their registration, insurance and worker screening directly with them.
About personal care
Assistance with showering, dressing, medication and other daily personal activities. People in Mackay and the surrounding Queensland area can search for a provider below, or send a free request and let providers who cover this area respond directly.
Mackay at a glance
Of the 726 Queensland suburbs we compare, Mackay is number 17 for personal care listings, with 57. The most is Brisbane, with 713.
Personal care near Mackay
These Queensland suburbs are the closest to Mackay with register listings for personal care. Distances are in a straight line between suburb centres.
- Personal care in North Mackay (6 listings, about 2 km)
- Personal care in Andergrove (3 listings, about 6 km)
- Personal care in Sarina (5 listings, about 32 km)
Who lists personal care in Mackay
57 register listings for personal care cover Mackay: 50 on the NDIS Commission register and 7 on the My Aged Care register.
At the 2021 Census, Mackay had 4,026 residents with a median age of 38. 213 people (5.3%) reported needing help with a core activity such as self-care, mobility or communication, compared with 6% across Queensland. 13.3% were aged 65 or over (17% across Queensland). The median household income was $1,239 a week.
Reach varies. 30 cover 5 or fewer areas, 13 cover 6 to 25 areas, 13 cover 26 to 100 areas and 1 covers more than 100 areas. 14 are listed in more than one state.
Listings that include personal care here also list domestic assistance (52 of 57), support workers (52 of 57), community access (46 of 57), transport (46 of 57) and respite care (43 of 57).
The typical listing here records 10 supports.
Listings that cover 5 or fewer areas include ATSICHS Mackay Ltd, BlueCare Mackay Home and Community Care, Care4mh and Good Shepherd Lodge Ltd.
47 of the 57 listings link to their own website.
Register listings in Mackay cover 18 different supports. Personal care is number 1 by listings; the most listed is domestic assistance, with 57.
Mackay has more personal care listings than 3 of its 3 closest suburbs.
Source: Australian Bureau of Statistics, 2021 Census of Population and Housing, General Community Profile (suburbs and localities). Licensed under Creative Commons Attribution 4.0 (CC BY 4.0). Percentages are calculated by SolDirectory.
Personal care providers in Mackay
There are 57 personal care providers listed in Mackay. Of these, 50 are registered to deliver NDIS supports and 7 are listed for aged care. Providers in Mackay often offer more than one type of support. The typical listing in Mackay includes 10 different supports. You can also find providers offering related services such as domestic assistance, support workers, and community access.
Comparing Mackay with nearby areas
If you are looking to compare options, North Mackay has 6 personal care listings and is about 2 km from Mackay. Andergrove has 3 listings and is around 6 km away, while Sarina has 5 listings and is 32 km from Mackay. Comparing provider numbers in these nearby areas may help you decide where to look for services if you want more choice or a specific type of support.
Personal care supports available in Mackay
Personal care in Mackay can include assistance with showering, dressing, grooming, toileting, eating, and safe movement. Providers may help with routines at home or in the community, and can support the use of mobility equipment. The right arrangement offers support while protecting privacy and encouraging independence. Each provider may offer a different mix of supports, so it is useful to check what is available.
Mackay by the numbers at the 2021 Census
At the 2021 Census, Mackay had a median age of 38 and a median weekly household income of 1239 dollars. Around 5.3 percent of residents needed help with core activities, which is slightly lower than the Queensland average of 6 percent. People aged 65 and over made up 13.3 percent of the population in Mackay.
SolDirectory providers
No SolDirectory providers have registered personal care for Mackay yet. Send a free request and any provider who covers this area and support can respond.
Members taking new people are shown first, then other members, each alphabetically. Paying never changes the order, and a listing is not an endorsement; compare suitability, safeguards, availability, fees and service terms directly.
NDIS register listings for personal care in Mackay
50 NDIS listings include personal care among the supports recorded on the NDIS Commission register of registered providers for Mackay, QLD. A register listing shows what the register says, not who currently has capacity.
- Hercules Lifting Solutions Assistive technology & equipment, Home modifications, Therapy services
- Kuremara Care Personal care, Support workers, Community access
- I Hate Cooking Domestic assistance, Support workers, Personal care
- Maweja Super Care Domestic assistance, Nursing, Personal care
- ProCare Domestic assistance, Home modifications, Nursing
- People Care Services Assistive technology & equipment, Domestic assistance, Employment & education support
See all 50 NDIS providers listed in Mackay
Aged care register listings for personal care in Mackay
7 aged care listings include personal care among the supports recorded on the My Aged Care provider register for Mackay, QLD. A register listing shows what the register says, not who currently has capacity.
- Australian Unity Home Health Therapy services, Domestic assistance, Dementia care
- Australian Home Healthcare Services Domestic assistance, Assistive technology & equipment, Home modifications
- Comlink Australia Personal care, Support workers, Community access
- Catholiccare Central Queensland Ltd Domestic assistance, Home modifications, Personal care
- The Roman Catholic Trust Corporation for the Diocese of Rockhampton Domestic assistance, Assistive technology & equipment, Home modifications
- Good Shepherd Lodge Ltd Domestic assistance, Assistive technology & equipment, Home modifications
See all 7 aged care providers listed in Mackay
Personal care at a glance
Personal care is assistance with daily personal activities such as showering, dressing, grooming, toileting, eating and moving safely. The right arrangement protects privacy and choice while providing only the level of assistance the person wants and needs.
What personal care may include
- Prompting, supervision or assistance with showering, bathing, grooming and dressing.
- Support with toileting, continence routines and personal hygiene in line with an agreed plan.
- Assistance with eating, drinking and meal-time routines where workers have the required training.
- Safe movement, transfers and use of mobility equipment according to current instructions.
- Establishing reliable morning, evening or community routines while encouraging independence.
Read the full guide to personal care: planning, funding, questions to ask and official information.
What to compare before choosing
Use these personal care-specific checks when you contact providers in Mackay. Confirm each answer directly: a directory listing does not prove current capacity.
Registration and qualifications
Check that the provider, and the worker who will attend, hold the registration and qualifications the support requires.
Ask: Who will deliver my supports, and what registration and qualifications do they hold?
Worker screening and safeguards
Providers delivering NDIS supports are responsible for the screening of their workers and for how incidents and complaints are handled.
Ask: How do you screen your workers, and how do you handle incidents or complaints?
Availability and continuity
A directory listing does not prove current capacity. Ask about start dates, rostering and cover when a regular worker is unavailable.
Ask: When could you start, and what happens if my regular worker is away?
Pricing and funding
Rates and what is included can differ between providers. Ask for a written service agreement before supports begin.
Ask: What are your rates, what is included, and do you accept my funding type?
Other supports listed in Mackay
Each number is how many register listings in Mackay list that support.
- Domestic assistance in Mackay (57)
- Therapy services in Mackay (50)
- Transport in Mackay (49)
- Support coordination in Mackay (40)
- Nursing in Mackay (39)
- Housing (SDA & SIL) in Mackay (35)
- Plan management in Mackay (11)
Personal care in other Queensland suburbs
- Personal care in Brisbane (713)
- Personal care in Ipswich (206)
- Personal care in Brisbane City (179)
- Personal care in Southport (128)
- Personal care in Logan Central (96)
- Personal care in Caboolture (95)
- Personal care in South Brisbane (87)
- Personal care in North Lakes (83)
- Personal care in Redcliffe (77)
- Personal care in Toowoomba City (71)
- Personal care in Maroochydore (67)
- Personal care in Redbank Plains (65)
Questions about personal care in Mackay
How many personal care providers are listed in Mackay?
There are 57 personal care providers listed in Mackay. Of these, 50 are registered for NDIS supports and 7 are listed for aged care.
What kinds of personal care supports are available in Mackay?
Supports include assistance with showering, dressing, grooming, toileting, eating, and safe movement. Providers may also help establish daily routines and encourage independence.
How does Mackay compare to North Mackay or Andergrove for personal care?
North Mackay has 6 personal care listings and Andergrove has 3. Mackay itself has 57 listings, offering a wider range of options.
What percentage of Mackay residents needed help with core activities at the 2021 Census?
At the 2021 Census, 5.3 percent of Mackay residents reported needing help with core activities.
Is personal care in Mackay only for NDIS participants?
No. Of the 57 providers listed, 50 are registered for NDIS supports and 7 are listed for aged care, meaning supports may be available for different needs.
See all personal care providers
Reading about Personal care
- Personal care and daily living supports: what to ask a provider: Help with showering, dressing, meals and the household is personal. These are the questions that help you set routines, protect your dignity and keep control.
- Hiring an independent support worker: what to ask and check: Some people choose to work directly with an independent worker rather than a larger provider. Here is what to look at first, and what to put in writing.
- Finding NDIS supports in regional and remote areas: Fewer providers and longer distances change how you search. Here is a practical approach to widening the search, asking about travel and building a back-up.