Support coordination providers in Mackay, Queensland

Support coordination in Mackay, Queensland is available from a range of providers. This service can help NDIS participants understand their plans and connect with suitable supports. In Mackay, there are 40 register listings for support coordination, with 38 of these also listed as NDIS providers. At the 2021 Census, Mackay had a population of 4,026 and 213 people needed help with core activities. This page outlines local support coordination options and useful facts for people comparing services in Mackay and nearby suburbs.

This page lists support coordination providers and register listings covering Mackay, QLD — 40 organisations on the public NDIS and My Aged Care registers list support coordination among their supports for this area. Providers set their own supports, service areas and availability, and confirm their capacity each week. Before you engage a provider, confirm their registration, insurance and worker screening directly with them.

About support coordination

Helps participants understand their plan, connect with providers and put supports in place. People in Mackay and the surrounding Queensland area can search for a provider below, or send a free request and let providers who cover this area respond directly.

Mackay at a glance

Of the 617 Queensland suburbs we compare, Mackay is number 17 for support coordination listings, with 40. The most is Brisbane, with 549.

Support coordination near Mackay

These Queensland suburbs are the closest to Mackay with register listings for support coordination. Distances are in a straight line between suburb centres.

Who lists support coordination in Mackay

40 register listings for support coordination cover Mackay: 38 on the NDIS Commission register and 2 on the My Aged Care register.

At the 2021 Census, Mackay had 4,026 residents with a median age of 38. 213 people (5.3%) reported needing help with a core activity such as self-care, mobility or communication, compared with 6% across Queensland. 13.3% were aged 65 or over (17% across Queensland). The median household income was $1,239 a week.

Reach varies. 24 cover 5 or fewer areas, 8 cover 6 to 25 areas, 7 cover 26 to 100 areas and 1 covers more than 100 areas. 8 are listed in more than one state.

Listings that include support coordination here also list personal care (36 of 40), support workers (36 of 40), domestic assistance (33 of 40), community access (32 of 40) and transport (32 of 40).

The typical listing here records 10 supports.

Listings that cover 5 or fewer areas include ATSICHS Mackay Ltd, Beautiful Minds Therapy Support, Care4mh and Growth Advance Techniques.

35 of the 40 listings link to their own website.

Register listings in Mackay cover 18 different supports. Support coordination is number 8 by listings; the most listed is domestic assistance, with 57.

Source: Australian Bureau of Statistics, 2021 Census of Population and Housing, General Community Profile (suburbs and localities). Licensed under Creative Commons Attribution 4.0 (CC BY 4.0). Percentages are calculated by SolDirectory.

Support coordination providers in Mackay

There are 40 register listings for support coordination in Mackay. Of these, 38 are also listed as NDIS providers, and 2 are listed for aged care. Local listings include ATSICHS Mackay Ltd, Beautiful Minds Therapy Support, Care4mh, and Growth Advance Techniques. Most providers in Mackay offer a range of supports. The typical listing includes 10 different support types. Support coordination does not replace your decision-making but can help explain choices and organise supports.

Comparing Mackay with nearby suburbs

When looking for support coordination in Mackay, it may help to compare nearby areas. North Mackay is about 2 km away and has 5 listings for this service. Andergrove, located about 6 km from Mackay, has 4 listings. This can give you more options if you are looking for a specific provider or support type. Comparing different suburbs may help you find a service that matches your preferences or location needs.

Census insights for Mackay at the 2021 Census

At the 2021 Census, Mackay had a population of 4,026 people. The median age was 38. There were 213 people who needed help with core activities, representing 5.3 percent of the population. The median weekly household income was $1,239. These figures can offer context about the local community and the demand for support services in Mackay. For comparison, 6 percent of Queensland residents needed help with core activities at the same time.

What support coordination includes

Support coordination helps NDIS participants understand their plans and connect with services. Coordinators can explain plan budgets, service categories, and practical steps in clear language. They may research provider options, help compare services, and coordinate communication with consent. Support coordination also involves preparing for plan reviews and building the participant’s confidence to manage supports more independently. Providers should explain choices and fees clearly, but the participant stays in control of decisions.

SolDirectory providers

No SolDirectory providers have registered support coordination for Mackay yet. Send a free request and any provider who covers this area and support can respond.

Members taking new people are shown first, then other members, each alphabetically. Paying never changes the order, and a listing is not an endorsement; compare suitability, safeguards, availability, fees and service terms directly.

NDIS register listings for support coordination in Mackay

38 NDIS listings include support coordination among the supports recorded on the NDIS Commission register of registered providers for Mackay, QLD. A register listing shows what the register says, not who currently has capacity.

See all 38 NDIS providers listed in Mackay

Aged care register listings for support coordination in Mackay

2 aged care listings include support coordination among the supports recorded on the My Aged Care provider register for Mackay, QLD. A register listing shows what the register says, not who currently has capacity.

See all 2 aged care providers listed in Mackay

Support coordination at a glance

Support coordination helps an NDIS participant understand and use their plan, connect with suitable services, and build the skills and relationships needed to manage supports more independently. The coordinator does not replace the participant’s decision-making and should explain choices, conflicts and fees clearly.

What support coordination may include

Read the full guide to support coordination: planning, funding, questions to ask and official information.

What to compare before choosing

Use these support coordination-specific checks when you contact providers in Mackay. Confirm each answer directly: a directory listing does not prove current capacity.

Registration and qualifications

Check that the provider, and the worker who will attend, hold the registration and qualifications the support requires.

Ask: Who will deliver my supports, and what registration and qualifications do they hold?

Worker screening and safeguards

Providers delivering NDIS supports are responsible for the screening of their workers and for how incidents and complaints are handled.

Ask: How do you screen your workers, and how do you handle incidents or complaints?

Availability and continuity

A directory listing does not prove current capacity. Ask about start dates, rostering and cover when a regular worker is unavailable.

Ask: When could you start, and what happens if my regular worker is away?

Pricing and funding

Rates and what is included can differ between providers. Ask for a written service agreement before supports begin.

Ask: What are your rates, what is included, and do you accept my funding type?

Other supports listed in Mackay

Each number is how many register listings in Mackay list that support.

Support coordination in other Queensland suburbs

Questions about support coordination in Mackay

What does support coordination in Mackay involve?

Support coordination in Mackay helps NDIS participants understand their plans, connect with services, and build skills to manage supports. Coordinators can assist with provider research, communication, and planning.

How many support coordination providers are listed in Mackay?

There are 40 register listings for support coordination in Mackay. Of these, 38 are also listed as NDIS providers and 2 as aged care providers.

How does Mackay compare to nearby suburbs for support coordination?

North Mackay has 5 listings for support coordination, and Andergrove has 4. Comparing options in these suburbs may help you find a suitable provider.

What percentage of people in Mackay needed help with core activities at the 2021 Census?

At the 2021 Census, 5.3 percent of Mackay's population needed help with core activities. This was based on 213 people out of 4,026 residents.

What other supports are commonly listed with support coordination in Mackay?

Listings in Mackay often include supports like personal care, support workers, domestic assistance, community access, transport, and life skills. The typical listing includes 10 support types.

See all support coordination providers

Reading about Support coordination

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