Find NDIS and aged care providers
Search for the support you need and where you need it.
Not sure where to start? Pick a support
Choose a support to filter the results above. You can add a suburb afterwards.
- Personal care
- Domestic assistance
- Transport
- Therapy services
- Nursing
- Support coordination
- Plan management
- Housing, SDA & SIL
How to read the results
Search SolDirectory member profiles and public NDIS or aged care register records by support, suburb or provider name. These sources are shown separately because they answer different questions: a member profile can describe current services and intake status, while a public-register record shows information imported from the responsible register.
Start with the support and location
Choose the support needed and the suburb where it will happen. A nearby office does not necessarily mean a provider serves that address, and a provider based elsewhere may operate a mobile team in the area. Confirm the exact service location, travel arrangements, schedule and proposed start date directly.
Read each result carefully
Provider profiles are written by providers. Check the supports offered, service areas, accepted funding, relevant experience, languages and intake status, then verify anything important before relying on it. Public-register listings can broaden the search but do not indicate vacancies, waiting times or whether the organisation accepts a particular referral.
Questions to ask before engaging a provider
- Who will actually deliver the support, and what qualifications, screening and experience apply?
- When can support begin, and what happens when a regular worker is unavailable?
- What are the complete rates, travel, cancellation, report and administration charges?
- How are preferences, consent, privacy, incidents, complaints and changes in need handled?
- Which funding arrangements are accepted, and is provider registration required for this support?
Use the wider directory
Browse all service guides, search by location, review condition-related guidance, compare funding topics, or read how to choose a provider. SolDirectory does not recommend providers or guarantee availability; the final choice and service agreement remain with the person arranging support.
Four steps to a provider you can trust
- Write down what you need. List the supports, the days and times, and the goals they should help with. A clear list makes every provider easier to compare.
- Shortlist two or three. Search by support and suburb, open each profile and note who covers your area and the supports you want. Compare at least two before deciding.
- Ask the same questions of each. Cost, who will come, what happens when a worker is away and how complaints are handled. Use a written list so the answers can be compared fairly. 12 questions to ask a provider
- Put it in writing. Agree the supports, price, cancellation terms and how either side can end the arrangement in a service agreement before you start. What to check in a service agreement
Two kinds of listing, explained
SolDirectory members: Providers who have joined, keep their own profile and confirm each week that they are taking referrals. You can view the profile and use Get matched to reach members who may be able to help.
Public register listings: Organisations that appear on the public NDIS or My Aged Care registers, shown as those registers publish them. They are useful for finding out who operates near you, but they are not a statement about availability or quality.
Neither kind is an endorsement. Check any provider against your own needs, and confirm registration with the NDIS Quality and Safeguards Commission.
Read before you choose
- A practical checklist for comparing providers, from how a service fits your plan to what happens when something goes wrong. How to choose an NDIS provider: 12 questions to ask before you commit
- Registered and unregistered providers can both be legitimate, but the rules, checks and options for your plan are not the same. Here is how to think about the difference. Registered or unregistered? What it means when you choose an NDIS provider
- A service agreement sets out what a provider will do, what it costs and how either side can change it. Read these points before you agree to anything. NDIS service agreements: what to check before you sign
Search the public register by state
NDIS provider register · My Aged Care register · Browse all locations
Frequently asked questions
What is the difference between a SolDirectory member and a register listing?
Members are providers who have joined SolDirectory, keep their own profile and confirm their availability each week. They can receive enquiries through the site. Register listings are organisations that appear on the public NDIS or My Aged Care registers, shown here as those registers publish them. A register listing does not tell you whether an organisation has capacity or is taking new people.
Does being on a register mean a provider is right for me?
No. Registration is about regulation and oversight. It does not show whether a provider suits your needs, offers the support in your area, has a worker free on the days you need, or fits your plan. Compare providers on the things that matter to you and ask the questions in our guides.
How do I contact a provider?
Open a member profile to see the options on it, or use Get matched to send one request that suitable member providers can respond to. For register listings, contact the organisation directly using its own website or the details on the official register.
Can I use a provider that is not registered?
It depends on how your plan is managed and on the support you need. Some supports can only be delivered by registered providers, and the rules for plan-managed and self-managed participants have been changing, so confirm the current position for your own plan with your plan manager, support coordinator or the NDIA.
How do I check that a provider is registered?
The NDIS Quality and Safeguards Commission publishes a provider register you can search. Compare the name and the registered support types with what the provider tells you, and ask for their ABN if you are unsure.
How current is the register information on this page?
Register listings are imported from the public registers at a point in time and can lag behind the live register. Treat them as a starting point, and confirm details with the provider and the official register before you rely on them.
Is it free to search and send a request?
Searching and submitting a request is free for participants, families and coordinators. You are not obliged to use any provider that responds.