Find providers by condition or support need
Browse general information and providers who say they have relevant experience. A provider writes its own profile, so confirm experience, staff, availability and fit directly.
Use condition experience as a starting point
A condition label cannot describe a person’s complete support needs, strengths or preferences. Start with the person’s goals, daily activities, communication, culture, environment and the specific tasks where assistance is wanted. A provider may have broad experience with a condition but no experience with the particular age group, equipment, communication method or support involved. Open the relevant guide to prepare questions, then ask who would actually deliver the service and how the proposed approach would be adapted to the individual.
What provider-supplied information means
Providers select the condition experience shown on their profiles. SolDirectory does not independently assess clinical expertise, service quality or personal suitability. Check qualifications, professional registration where relevant, worker screening, insurance, supervision and person-specific training directly. Ask for concrete examples of comparable work without requesting another person’s private information. Current availability, service area and funding acceptance must also be confirmed because a profile can be accurate in general while a suitable worker or appointment is not presently available.
Separate treatment, functional support and funding
Diagnosis and clinical treatment usually sit with qualified health professionals. Disability, aged care, education and community services may instead support daily function, participation, independence or implementation of an established plan. Clarify which role a provider is offering and who remains responsible for clinical decisions. A diagnosis does not automatically establish eligibility for the NDIS or another program. Funding bodies apply their current rules and may require evidence of functional impact, referrals, prior approval or use of particular providers. Obtain rates, travel, cancellation, report and administration charges in writing.
Plan for consent, safety and review
The person should be involved in choosing support and deciding what information can be shared. Record preferred communication, emergency contacts, health or behaviour plans, known risks and escalation responsibilities. Ask how the provider manages incidents, complaints, privacy, worker changes and continuity when a regular worker is unavailable. Agree on goals and review dates so the arrangement can change when health, living circumstances, equipment, informal support or preferences change. A directory search is not an emergency or clinical service; use 000 for immediate danger and the person’s established health or crisis pathways for urgent care.
Browse condition and support guides
- Autism
- ADHD
- Intellectual Disability
- Global Developmental Delay
- Down Syndrome
- Fragile X Syndrome
- Cerebral Palsy
- Speech & Language Delay
- Spinal Cord Injury
- Amputation & Limb Loss
- Muscular Dystrophy
- Multiple Sclerosis
- Arthritis
- Spina Bifida
- Chronic Pain
- Deafness & Hearing Loss
- Blindness & Low Vision
- Deafblindness
- Auslan Support
- Sensory Processing
- Schizophrenia
- Bipolar Disorder
- PTSD
- Anxiety Disorders
- Depression
- Eating Disorders
- Borderline Personality Disorder
- Dual Diagnosis
- Epilepsy
- Diabetes
- Cystic Fibrosis
- Renal Failure
- Cancer Care
- Motor Neurone Disease
- Parkinson's Disease
- Acquired Brain Injury
- Stroke Recovery
- Traumatic Brain Injury
- Huntington's Disease
- Neuro Physiotherapy
Helpful reading
- Choosing a therapist: occupational therapy, physiotherapy and speech pathology: Three common therapies with different focuses. Here is how to work out where to start and what to ask before booking.
- NDIS jargon explained: the terms you will hear and what they mean: Plans, supports, coordinators, managers, registered providers: a plain-language glossary of the words that come up most often.
- NDIS or My Aged Care: which system supports you?: Two government systems support people with disability and older people. Here is how to think about which one applies and what to do if you are not sure.