Mandarin speaking support providers

Support connected with Mandarin can make it easier to explain preferences, understand choices and take part in decisions. A provider listing is only a starting point. Confirm who communicates in Mandarin, how fluent they are and whether an accredited interpreter is needed.

Official information in Mandarin

The NDIS and My Aged Care publish the pages below in Mandarin. SolDirectory links to them and does not translate or check them. Links last confirmed 15 October 2026.

NDIS in Chinese (Simplified) 简体中文
NDIS in Chinese (Traditional) 繁體中文
My Aged Care in Chinese (Simplified) 简体中文
My Aged Care in Chinese (Traditional) 繁體中文

Providers that list Mandarin

No SolDirectory member provider lists Mandarin at the moment. Providers supply their own language information, so confirm the specific worker, fluency, dialect, communication method and availability directly.

Public-register providers that mention Mandarin

These providers appear on the NDIS Commission register of registered providers and the My Aged Care provider register, and their own website mentions Mandarin. That is not proof of fluency, an interpreting credential or current availability, so ask the provider directly about the specific worker and how communication will work.

127 NDIS providers mention Mandarin

By state: New South Wales (61), Victoria (33), Queensland (16), South Australia (8), Australian Capital Territory (6), Northern Territory (2), Tasmania (2), Western Australia (1).

Suburbs with the most of these listings:

Listings covering the most areas:

6 aged care providers mention Mandarin

By state: Victoria (3), New South Wales (2), Queensland (1).

Suburbs with the most of these listings:

Listings covering the most areas:

Questions to ask before support begins

Ask whether the allocated worker communicates in Mandarin, rather than relying on the organisation having one multilingual staff member.
Confirm spoken, signed, written and Easy Read needs separately, including preferred dialect, terminology and communication aids.
Ask when a qualified independent interpreter will be used and who books and pays for that service.
Check current availability, qualifications, worker screening, fees, funding, privacy and the written service agreement.

How bilingual support, interpreters, privacy and funding differ is explained on the language support guide.

Frequently asked questions about Mandarin

Is there official information in Mandarin?

Yes. The NDIS and My Aged Care publish information in Mandarin. The links are on this page, and they are written by the agencies themselves, not by SolDirectory.

Does a listing prove that every worker speaks or uses Mandarin?

No. Providers supply their own language information. Confirm the specific worker, fluency, dialect and communication method before support begins.

Is a bilingual worker the same as an accredited interpreter?

No. A bilingual worker may communicate directly during support, while an accredited interpreter has a separate interpreting role. Ask what is appropriate for important, technical or consent-related discussions.

Official sources

Browse other language and communication guides

Helpful reading

Registered or unregistered? What it means when you choose an NDIS provider: Registered and unregistered providers can both be legitimate, but the rules, checks and options for your plan are not the same. Here is how to think about the difference.
Making a complaint about an NDIS provider or worker: where to start: Raising a concern can feel daunting. Here is a clear order of steps, who deals with what, and how to keep a record as you go.
How to choose an NDIS provider: 12 questions to ask before you commit: A practical checklist for comparing providers, from how a service fits your plan to what happens when something goes wrong.

All NDIS and aged care articles