NDIS claims over 90 days: what changes from 15 October

What the NDIA announced

From 15 October 2026, the NDIA says claims submitted more than 90 days after a support was delivered will receive additional checks. Claims made within 90 days continue through the usual process.

An older claim may be held for up to 28 days while checks are completed. The NDIA may ask for more information or evidence before paying it. That is a possible processing outcome, not a guarantee that every late claim will be held or rejected.

Practical steps for participants and nominees

Keep invoices, receipts and records of when a support was delivered. If you self-manage, check claims regularly and submit eligible claims promptly rather than leaving a batch until much later. If another person manages claims for you, agree how often records will be reviewed and who will follow up missing information.

If a claim is queried, respond using the NDIA’s stated process and provide the records requested. Contact the agency or your plan manager if you are unsure what evidence is relevant.

Practical steps for providers and plan managers

Review invoicing and reconciliation routines so delivered supports are recorded accurately and claims are not unnecessarily delayed. Make responsibilities clear when a participant, nominee or plan manager submits claims on someone else’s behalf.

Do not change a participant’s service arrangement solely on the basis of a general announcement. Confirm the claim, funding arrangement and any individual direction with the person and the responsible agency.

Check the current official guidance

The detailed process may be updated. Use the linked NDIA announcement and payment guidance for current requirements; this article is a plain-language summary and does not replace the official rules or advice about a particular claim.

Keep learning

• Self-managed, plan-managed or NDIA-managed: how to think about it: The way your funding is managed affects which providers you can use and how much paperwork lands on you. Here is a plain-language way to compare the options.
• What does an NDIS plan manager do, and how do you choose one?: A plan manager looks after the money side of your plan. Here is what the role covers, what it does not, and what to compare when you pick one.
• NDIS budget changes from October 2026: what to check first: Some budgets in two NDIS support categories are changing as plans are created, reassessed or renewed. Here is a practical way to check what the announcement means for an individual plan.
• NDIS jargon explained: the terms you will hear and what they mean: Plans, supports, coordinators, managers, registered providers: a plain-language glossary of the words that come up most often.

More in our NDIS updates and insights, our step-by-step guides, or the NDIS and aged care provider directory.

Official sources

• NDIS: Increasing integrity checks on older claims
• NDIS guide to getting paid
• Self-managed funding information

Source checked 9 October 2026. Rules and guidance can change; verify current details with the responsible agency. How we write and check our guides.