NDIS and aged care guides
Use these practical guides to understand common funding, pricing, provider and aged care terms before comparing support options. Each guide explains the decisions to prepare for, the records or questions that may help and where to confirm current rules with the responsible government body.
Choose the guide for your next decision
- Understanding the NDIS Price Guide Understand NDIS price limits, support items, travel, cancellations and quotes before comparing provider fees.
- How to choose an NDIS or aged care provider Use a practical checklist to compare provider fit, safeguards, costs, availability and service agreements.
- NDIS plan management basics Compare self-managed, plan-managed and NDIA-managed budgets, including provider choice, claims and records.
- Understanding aged care support in Australia Follow the aged care pathway from My Aged Care and assessment through approvals, provider comparison and fees.
Use the current rule, then check the real arrangement
Open the official source linked from each guide because program names, prices, eligibility and assessment pathways can change. General information can help you prepare questions, but it cannot determine a person’s funding, clinical needs or legal rights.
When comparing providers, confirm registration requirements, worker qualifications, service areas, current capacity, complete rates, travel, cancellations and complaint processes directly. Keep important answers, quotes and service terms in writing, and use public-register records as a verification starting point rather than proof of availability or fit.
Move from information to provider options
After identifying the relevant support and funding arrangement, compare provider profiles, browse support by location, check the NDIS provider register or review aged care listings. SolDirectory is a directory and referral service and does not provide personal funding, medical, financial or legal advice.
How to use these guides
Start with the decision in front of you, then open the official source linked from the guide. Funding rules, program names, price limits and assessment pathways change, so the guides explain how things work and send you to the official page for the current detail.
They are general information. They can help you prepare questions, but they cannot decide a person’s eligibility, budget, clinical needs or legal rights.
Where to start, by situation
- Comparing providers. Twelve questions to ask each provider about the support, the cost, the people and safety, and what happens when something changes. 12 questions to ask before you commit
- Deciding how funding is managed. How NDIA-managed, plan-managed and self-managed funding differ, and how to choose between them. Self-managed, plan-managed or NDIA-managed
- Preparing for a plan review. How to look at how the plan has worked and gather the evidence a review needs. How to prepare for a plan review
- Starting a new plan. What to do in the first month, and in what order. Your first month with a new plan
- Looking at aged care. How in-home aged care works under Support at Home, from approval to choosing a provider. Support at Home explained
- Working or running a service. Guides for independent workers and providers on screening, the Code of Conduct, registration and more. Guides for workers and providers
Where the information comes from
Each guide names the official page it is based on, and articles show when their source was last checked. Our editorial standards explain how guides are written and checked, and how to tell us about a mistake.
Frequently asked questions
Are the guides advice?
No. They are general information to help you prepare questions. Confirm anything that affects your plan with your plan manager, support coordinator, the NDIA or another responsible agency.
How often are the guides checked?
Articles show the date their source was last checked. Guidance changes, so if something looks out of date, check the official page and tell us.
Why do guides not quote prices or thresholds?
Because they change. Where we can, we explain how something works and link to the official page that holds the current figure, so you are not relying on a number that has moved.
Helpful reading
- NDIS jargon explained: the terms you will hear and what they mean: Plans, supports, coordinators, managers, registered providers: a plain-language glossary of the words that come up most often.
- NDIS or My Aged Care: which system supports you?: Two government systems support people with disability and older people. Here is how to think about which one applies and what to do if you are not sure.
- How to choose an NDIS provider: 12 questions to ask before you commit: A practical checklist for comparing providers, from how a service fits your plan to what happens when something goes wrong.